Tourism Grade 11 Past Papers

On this page you will find Tourism Grade 11 past papers for exams, tests, assignments, revision notes, and worksheets for CAPS Curriculum:

Questions and Answers Quiz

Tourism Grade 11 Past Papers and Memos

Tourism students, welcome! This page has Grade 11 Tourism past papers and memos for Term 1, Term 2, Term 3, and Term 4, spanning 2024 to 2015. We’ve gathered CAPS DBE NSC and Common Test Papers from provinces like Mpumalanga, Western Cape, and more, organised by year and term.

2022 Past Papers

Tourism Grade 11 November 2022

2020 Past Papers

Tourism Grade 11 November 2020

2018 Past Papers

Tourism Grade 11 November 2018

Questions and Answers

Question 1.1: Multiple Choice

Choose the correct answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.20).

1.1.1 The most suitable facility when exchanging rand for foreign currency:
A) Major hotels
B) Cruise liners
C) Holiday resorts
D) Foreign exchange bureaux

1.1.2 The capital city of Angola:
A) Kissama
B) Luanda
C) Libreville
D) Kinshasa

1.1.3 The most important factors to consider when compiling a tourist profile:
A) Trip motivator, budget, dates and length of tour
B) Route planning, clothing to pack, trip dates
C) Trip motivator, costing, route planning
D) Additional information, activities, budget

1.1.4 Valued items such as historic buildings passed down from previous generations that form part of a group's or nation's history:
A) Heritage
B) Diversity
C) Tradition
D) Culture

1.1.5 A person working in the hospitality industry should:
A) Be able to drive a tour bus
B) Have a pilot’s license
C) Be a qualified chef
D) Be able to work well in a team

1.1.6 The Fish River Canyon attracts tourists to:
A) Botswana
B) Namibia
C) Democratic Republic of the Congo
D) South Africa

1.1.7 If a Gautrain passenger scans the QR code on the information leaflet:
A) He/she will automatically be booked on the next available train
B) He/she will connect to the Gautrain website
C) He/she will not have to have a Gold Card to travel on the Gautrain
D) He/she will be allowed to eat and drink on the Gautrain

1.1.8 The annual National Arts Festival held in … draws large numbers of domestic tourists:
A) Gqeberha
B) Makhanda
C) Kariega
D) Qonce

1.1.9 A tour that is planned to depart on a regular basis, regardless of the number of tourists booked:
A) General tour
B) Inclusive tour
C) Scheduled tour
D) Personal tour

1.1.10 An example of a below-the-line promotional technique:
A) Radio
B) Exhibition
C) Audio-visual display
D) Magazine

1.1.11 Advice to a person hiring a motor vehicle from a car rental company:
A) Check the vehicle thoroughly for any damage before leaving the rental depot
B) Make sure you have sufficient cash with you
C) Choose the cheapest option, even if the vehicle is not entirely suitable
D) To hire a vehicle, the driver must be over 25 years of age

1.1.12 These SADC countries are bordered by the Indian Ocean on their eastern side:
A) South Africa and Angola
B) Malawi and Tanzania
C) Angola and Malawi
D) Mozambique and Tanzania

1.1.13 Should an emergency occur while travelling on the Gautrain:
A) Phone the police
B) Open the door and jump out
C) Engage the train’s service brakes
D) Press the alarm button in the carriage

1.1.14 A market … is another name for a group of tourism customers who are alike and share similar characteristics:
A) Volume
B) Profile
C) Sector
D) Segment

1.1.15 A traveller exchanging R32 250 for a business trip to Germany when the exchange rate is 17,46 will receive:
A) €563 085,00
B) €1 847,08
C) $563 085,00
D) $1 847,08

1.1.16 The South African Minister of Tourism is:
A) Lindiwe Sisulu
B) Mmamoloko Kubayi-Ngubane
C) Thokozile Xasa
D) Fikile Mbalula

1.1.17 A tour operator forms part of the … sector of the tourism industry:
A) Travel organiser
B) Destination organiser
C) Support services
D) Commercial

1.1.18 … forms part of the folklore of different cultures in South Africa:
A) Storytelling
B) Cuisine
C) Chiefdoms
D) Traditional medicine

1.1.19 A tour itinerary is:
A) A list of expenses that a traveller can expect to pay when on a tour
B) A schedule including dates, times, activities and accommodation for a tour
C) A list of information about what travellers should pack for their trip
D) A schedule including the details found in a tourist profile

1.1.20 … will assist employees in the tourism industry to improve customer service delivery:
A) Marketing
B) Constructive criticism
C) Negative criticism
D) Cellphones

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Questions and Answers Quiz

The most suitable facility when exchanging rand for foreign currency.

The capital city of Angola:

The most important factors to consider when compiling a tourist profile:

Valued items such as historic buildings that have been passed down from previous generations and form part of the history of a group or a nation:

Your Score: