Tourism Communication N5 June Past Papers and Memos
2016 to 20214 papers9 PDFsAfrikaans
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This page has every Tourism Communication N5 June paper we have, from 2016 to 2021: 4 question papers and 4 memos in 9 PDFs. Files are in Afrikaans. The newest year is first. Each paper shows the first page of questions, its marks and time, and what the questions cover.
Q11.1 You are interested in the position mentioned in the scenario, but would like40 marks
Q22.1 You received a letter from Samuel Malele enquiring about the part time job that40 marks
Q33.1 You are dealing with an upset client and must remain calm.40 marks
Q44.1 Give THREE reasons why companies or people advertise. (3)40 marks
Q55.1 5.1.1 Explain how the company can utilise the informal communication40 marks
Instructions to candidates
Answer all the questions.
Read all the questions carefully.
Number the answers according to the numbering system used in this question paper.
No attempt will be made to decipher illegible handwriting.
All questions are tourism related and the answers must reflect the situation in the tourism industry.
Provide factual and relevant answers. Be specific as no marks will be awarded with meaningless and vague answers.
Leave a line open between the answers to short questions.
Only material handed out in the examination venue may be used. You are not allowed to use paper or pictures in your resource material.
Write neatly and legibly. (5140195) -3- SCENARIO DIRECT TRAVEL AND TOURS We are looking for tourism students to join the Direct Travel and Tours team in Johannesburg to perform duties such as designing itineraries, handling reservation requests either by ema
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Tourism Communication N5 June 2019 question papers and memos
Q11.1 Why is effective communication so important when you are:40 marks
Q22.1 Reply to a letter of enquiry40 marks
Q33.1 Name FOUR specific conversations that could occur between Mr Lebea and40 marks
Q44.1 Maslow identified FIVE human needs. Which need would be satisfied in each40 marks
Q55.1 Indicate whether the following statements are TRUE or FALSE. Choose the40 marks
Instructions to candidates
Answer ALL the questions.
Read ALL the questions carefully.
Number the answers according to the numbering system used in this question paper.
ALL the questions are tourism-related. The answer must reflect the situation in the tourism industry.
Give factual and relevant answers. Be specific. No marks will be earned with meaningless and vague answers.
Start each question on a NEW page.
Rule off across the page on completion of each question and leave a line between the answers of the short questions.
Read the background information carefully and base your answers where possible on that information.
Only material handed out in the examination venue may be used. You are not allowed to use paper or pictures you may have in your resource material.
Write neatly and legibly. (5140195) -3- CASE STUDY Read the case study below and answer the questions. Mount Kenya At 5 199 m this is Kenya's highest peak and Africa's second-highest mountain. It is a major attraction for mountaineers. The ascent takes about t
Tourism Communication N5 June 2018 question papers and memos
Q11.1 You are interested in the position as mentioned in the case study, but would36 marks
Q22.1 A position for a junior consultant became available at Direct Travel and Tours40 marks
Q33.1 You are dealing with a very upset client and have to remain calm.40 marks
Q44.1 Name THREE reasons why companies or people advertise. (3)40 marks
Q55.1 Organisational structures and formal communication channels within the40 marks
Instructions to candidates
Answer ALL the questions.
Read ALL the questions carefully.
Number the answers according to the numbering system used in this question paper.
ALL the questions are tourism related and the answers must reflect the situation in the tourism industry.
Be specific and provide factual and relevant answers. NO marks will be earned with meaningless and vague answers.
Start each question on a NEW page.
Rule off on completion of the question.
Leave a line between the answers to the short questions.
Read the background information carefully and, where possible, base your answers on that information.
Only material handed out in the examination venue may be used. You are NOT allowed to use paper or pictures from your resource material.
Write neatly and legibly. (5140195) -3- N1520(E)(J13)H CASE STUDY The following advertisement appeared in Careers24 newspaper: ‘Job Opportunities’ dated 5 October 2016: DIRECT TRAVEL AND TOURS We are looking for Tourism students to join the Direct Team in Joha
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Tourism Communication N5 June 2016 question papers and memos
Q1Mr and Mrs Moitsi booked and paid for this cruise. When they were later notified that40 marks
Q22.1 Reply to a letter of enquiry40 marks
Q3In the light of what happened with the Moitsi's booking the manager realised once40 marks
Q44.1 Define advertising. (4)40 marks
Q55.1 Organisational structures and formal communication channels within the40 marks
Instructions to candidates
Answer ALL the questions.
Read ALL the questions carefully.
Number the answers according to the numbering system used in this question paper.
ALL the questions are tourism related and the answers must reflect the situation in the tourism industry.
Be specific and provide factual and relevant answers. No marks will be earned with meaningless and vague answers.
Start each question on a NEW page and rule off on completion of the question.
Leave a line between the answers to the short questions.
Read the background information carefully and, where possible, base your answers on that information.
Only material handed out in the examination venue may be used. You are not allowed to use paper or pictures from your resource material.
Write neatly and legibly. (5140195) -3- N1480(E)(J9)H BACKGROUND Sail Away Cruises are offering a Valentine's cruise from 7 to 19 February 2017, starting in Durban. Highlights include Maputu, Port Louis (Mauritius), Fort Dauphin (Madagascar) and Reunion. The p
